Terms and Conditions for Clients using the Adoption and Special Guardianship Support Fund (ASGSF) and Children’s Services

Please only read these Terms and Conditions and the Privacy Policy and indicate your acceptance of them by completing the information form at the bottom of the page if you have been sent this link directly from Adélie Psychology. Please ask if you have any questions regarding these Terms and Conditions.

Payment of Fees

You don’t need to do anything regarding the fees, Dr Catherine Lawrence will invoice the relevant department for all fees for appointments on a monthly basis.

Cancellation Policy

We ask for at least 48 hours’ notice to cancel or change a session.

Where there is less than 24 hours’ notice, or if you fail to attend your appointment (DNA), the full fee for that session will be incurred and will be taken from the approved ASGSF/Children’s Services monies.

We will endeavour to give you as much advance notice as possible for holidays or of any need to cancel a future appointment.

Autism & ADHD Assessment and Diagnosis

Our autism assessment process follows the latest National Institute for Health and Care Excellence (NICE) Clinical Guidelines for assessing autism spectrum disorder in under 19s and in adults. Our ADHD assessment process follows the latest NICE Clinical Guidelines for Attention Deficit Hyperactivity Disorder: diagnosis and management.

We use the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) to diagnose an autism spectrum disorder (ASD)/autism and ADHD.

Having an assessment for autism or ADHD does not always lead to a diagnosis.

Unexpected Unavailability of Therapist

If your work is interrupted due to your therapist having unexpected long term unavailability, either Dr Lawrence or another Clinical Psychologist, will be in touch with you to let you know so you can contact your Social Worker and discuss finding another provider.

Confidentiality of Online Sessions

We do not allow for you or your child to record sessions or take photos during sessions (including screenshots) without prior consent. We will not be recording any of your sessions unless we have prior consent from you and this has been discussed and agreed and you have signed a consent form.

We do not consent to you letting anyone else listen in to any part of the online session (via phone or any other technical device or in person) without prior agreement with us.

Emergencies

Please note that we are unable to respond in an emergency situation. If you need support in an emergency then please contact your GP, 111, the emergency services, your Social Worker or the duty Social Worker for immediate advice and support.

Mental health telephone support is available from the Samaritans on 116 123.

Legal Proceedings

Adélie Psychology Ltd will not undertake work that may lead or link to legal proceedings.

Information Form

To work with you and your child safely we require the following information. Please complete the details below and submit your form.

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Your information form has been submitted

Child/Young Person’s Name

Date of Birth (DD/MM/YYYY)

Full Address including Postcode

Parent/carer with Parental Responsibility

Phone

GP Surgery

Nursery/School/College

Name of Contact in Education Setting who knows your child the best

Email of Contact in Education Setting or Parent/Carer if no longer in education

Other Details

Agreement(required)

I have read, fully understood, and agree to be bound by these terms and conditions FOR ASSESSMENTS UNDER 18: I consent to Dr Catherine Lawrence contacting the person named above at my child's educational setting to request information about their functioning as part of my child's assessment. FOR ASSESSMENTS OVER 18: I consent to Dr Catherine Lawrence contacting my parent/carer named above to request information as part of my assessment.

Updated: 26 August 2025